Frequently Asked Questions

Does my business need full-time IT support?

Most businesses can benefit from experienced. professional IT support to setup their networks initially. Once everything is setup and running properly it's often sufficient to have a part-time IT presence to manage, maintain, and upgrade their network.

Don't most networks require constant maintenance?

A properly designed network shouldn't require constant attention. Sure, hardware fails, power goes out but those type of things can be planned for in advance. We work with you to setup a system that meets your business needs with a reasonable level of "Fault-Tolerance" so that a potential "Crisis" becomes just another maintenance item.

Is Professional IT support affordable?

Many small to mid-size businesses need experienced IT support - on occasion - but they can't justify having that expertise (and expense) on-staff year-round. Outsourcing for IT services allows your business to utilize experienced IT support at a fraction of the cost of hiring a full-time IT staff.

Do I need to commit to ongoing IT costs?

IT61 can tailor a support schedule to your needs. One or two half-days per week could be all that you need. We work with you to establish the level of IT support that your business needs.